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Legal Terms That Protect Your Account

988u operates with straightforward terms — your account, your data, and how we handle both are laid out clearly here. Access to our platform depends on local law and is available where your region permits.

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988u Legal Terms That Protect Your Account
ACCOUNT SECURITY DETAIL

How We Handle Your Data and Account Access

Your account security and personal data are areas where we do not cut corners. Here is what we actually do — not a general statement, but the specific practices in place for every 988u account.

Data Handling

We collect only what is needed to run your account: registration details, transaction records via JazzCash, Easypaisa, or Raast, and session data for fraud prevention. We do not sell your information to third parties.

Cookie Use

Cookies on 988u serve session management and analytics. You can adjust non-essential cookie preferences through your browser settings. Essential cookies required for login and account security cannot be disabled without affecting functionality.

Data Retention

Account records are retained for the period required under applicable law, typically tied to financial transaction obligations. You may request a summary of what we hold — submit that request via email support with your account details.

Account Security

Login uses OTP verification sent to your registered mobile number. Suspicious activity triggers a hold and an alert to your account email. Change your contact details through account settings — any update requires re-verification.

POLICY CONTACT PATHS

Reach Us on Legal or Policy Questions

If something in our terms raises a question — about your data, your account status, or how a specific policy applies to you — these are the channels to use. We respond to policy queries separately from general account support so your concern gets to the right person.

Team online

Email Support

Send policy or legal queries to our dedicated support address. Include your registered account email so we can verify your identity and respond accurately to your specific situation.

Live Chat

For time-sensitive policy questions — account holds, access disputes, or urgent data requests — live chat connects you with an agent who can escalate to the policy team directly.

Account Help Centre

The Help Centre carries written answers to the most common policy questions, including how to request account data, how to update consent settings, and what our retention periods mean for you.

Common Questions About Your Rights and Our Terms

Real questions from account holders about how our legal terms affect them — answered directly without deflection.

Yes. Submit a data access request via email support with your registered account email. We will verify your identity and provide a summary of records we hold within a reasonable timeframe under applicable law.

Transaction and identity records are retained for the period required by applicable financial law. Non-essential data is removed on request. Contact support after closing your account to initiate a data deletion request.

Transaction data is used only for account verification and fraud prevention. We do not share wallet transaction details with third parties outside of legal obligations or fraud investigation requirements.

Policy updates are sent to your registered account email before they take effect. Continuing to use the platform after the notified date means you have accepted the revised terms. Check your inbox and keep your email address current.

Access depends on local law where you are located. We do not confirm or deny availability for specific cities or provinces — it is your responsibility to check whether local law permits access before using the platform.

Start with email support and reference your account details and the specific issue. Policy disputes are handled separately from general support tickets and routed to the appropriate team for review.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.